Our obligations under the Privacy Act 1988
Edgetec Commitment to Online Security
Your personal information is treated with the greatest of care. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information.
Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. All internet payments are processed through Paypal and ANZ Payment Gateway.
Edgetec does not store any credit card information on our services.
We collect personal information about our customers including contact information and any other personal information our customers may give us. We collect this information in order to provide delivery, warranty services, standard servicing and repair, customer assistance and for other support services provided to customers.
We will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.
When individuals browse the website only, we do not collect their personal information.
We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; emailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, etc..
How Your Information May Be Shared
We never sell or rent your personal information.
Edgetec, may release personal information under the following circumstances:
Computer Tracking and Cookies
This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
Complaints and Further Information
Telephone: +61 3 9775 0308
Postal Address: PO Box 8503, Carrum Downs, Vic, 3201.